
This software protects identity information and account access using the computer owner's fingerprint. This package contains the HP SimplePass Identity Protection Software for the supported notebook models and operating systems. If the Validity fingerprint sensor is present in the device manager, then the only other suggestion I can offer would be to see if this W10 fingerprint sensor software works on W11. If there are no unknown devices showing up in the device manager, then the fingerprint sensor is installed.Īs I wrote earlier today.there never was a W10 driver for the fingerprint sensor hardware version your notebook comes with, let alone a W11 driver.

Is it listed in the device manager under a Biometric sensors device manger category? It sounds to me like the fingerprint sensor was already installed.


Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
